Refund Policy

Your satisfaction is our priority. Learn about our refund policy and how we protect your purchases with our money-back guarantee.

30-Day Money-Back Guarantee
On eligible purchases

Protected Purchases

Every purchase is protected by our comprehensive refund policy

Quick Processing

Most refunds are processed within 24-48 hours

24/7 Support

Our support team is always ready to help with refund requests

When You Can Get a Refund

Subscription Not Working

The subscription credentials provided don't work or access is denied

Immediate

Wrong Subscription Type

You received a different subscription than what you ordered

Within 7 days

Duplicate Purchase

You accidentally made the same purchase twice

Within 30 days

Service Discontinued

The service provider discontinued the subscription type

Automatic refund

Account Suspended

The subscription account was suspended or terminated by the provider

Within 14 days

Change of Mind

You no longer want the subscription for personal reasons

Digital products cannot be returned once delivered and working

Not eligible

How to Request a Refund

1

Contact Support

Reach out to our support team with your order details and reason for refund

Within 30 days of purchase
2

Verification Process

Our team will verify your order and check if the subscription is eligible for refund

Usually completed within 24 hours
3

Refund Approval

If approved, we'll process your refund using the original payment method

1-2 business days
4

Payment Processing

Your refund will appear in your account according to your payment provider's timeline

3-7 business days (varies by provider)

Refund Processing Times

Credit/Debit Card

3-7 business days

Refunds appear as credits on your statement

PayPal

1-3 business days

Instant notification when refund is processed

Cryptocurrency

1-2 business days

Refunded to original wallet address

Digital Wallets

2-5 business days

Depends on wallet provider policies

Important Notes

  • Refunds are processed using the original payment method only
  • Digital subscriptions cannot be refunded once successfully activated and working
  • Refund eligibility is determined on a case-by-case basis
  • Processing fees may apply for certain payment methods

Need to Request a Refund?

Our support team is ready to help you with your refund request. Contact us with your order details and we'll guide you through the process.

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Subly LLC
Registered in Wyoming | Established 2025
1309 Coffeen Avenue, Sheridan, Wyoming
© 2026 Subly LLC. All rights reserved.

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